How long does an order take to ship?
Most door knocker orders require 24-48 (weekday) hours to process and ship. If for some reason an order will be delayed you will be notified by e-mail.
Does engraving cost more?
No, the engraveable door knockers are engraved at no additional charge as long as the engraving remains within the character limit of that door knocker and uses standard ASCII characters.
Can I have a special logo or design engraved?
Possibly, we will have to approve the artwork before hand. Additonal charges will be necessary.
Will my door knocker cost less if I do not have it engraved?
No, Engraving is included at no additional charge. Therefore there is no charge to discount.
Are spaces included in the character count?
Yes, A space is a character and must be counted.
Does engraving cause an order to be delayed?
No, We perform all engraving in house as part of the order process so engraving will not delay an order.
Can you rush an order for more money?
No, each door knocker is prepared per order one at a time. This process takes 24-48 hours depending on the processes required.
Can we get faster shipping options?
Yes, our shopping cart allows UPS ground, Next Day Air, 2nd Day Air, and 3 Day Select shipping options.
Will you ship by Fedex or USPS?
No, we only ship by United Parcel Service.
Will you ship outside the United States?
No, We are not shipping outside the United States at this time.
